Let's Connect
Welcome! Pianu works best with the latest version of Chrome. Just plug in and play!
You can also use Firefox and Safari, but a small plug-in is required.
It's quick and easy to install.
I want to use Firefox or Safari
Mac Users
PC Users
PC UsersOnce you've installed the plugin, relaunch your browser, and return to this page.
You'll see a small pop-up like so:
Click "allow" and you're all set!
Not sure how to connect your keyboard to your computer?Plug in your keyboard and Pianu will detect it automatically.
It's not connected - learn more
Easy Troubleshooting Steps
Relaunch your Browser
This fixes most connection issues.
Simply quit/close your browser entirely, and relaunch Pianu. You should now be connected!
Does your keyboard need a Driver?
Many MIDI keyboards - the popular Yamaha YPG-235 for instance - require a driver to first be installed on your computer to speak MIDI.
Drivers can be downloaded for free online, and are easy to install. Here are a couple resources that may help:
Yamaha Keyboard Drivers
M-Audio Keyboard Drivers
Your manufacturer's website is the best place to find your keyboards' corresponding driver (and google). Once installed, simply relaunch Pianu, and you'll be connected!
Chrome MIDI setting
In Chrome, click the padlock in the URL bar, and make sure that "MIDI devices full control" is set to "always allow".
Computer Reboot
A restart of your computer solves many driver issues that could have arisen during installation, and refreshes your operating system.
Verifying your keyboard
Mac Users
Open up Audio MIDI Setup to see a visual representation of your MIDI connection.
Applications > Utilities > Audio MIDI Setup > Window > Show MIDI Setup
Click "Test Setup" and play a few keys to verify your keyboard is connecting to your Mac.
PC Users
We can verify your computer is recognizing your MIDI keyboard by going to the Device Manager.
Start > Control Panel > Device Manager
Your MIDI controller should show up in Universal Serial Bus Controllers or Sound, video and game controllers.
For further Windows MIDI diagnostic tools, here is a helpful tutorial using MIDI-OX.
Still not connected?
We want to help!
Send us an email with the model of your keyboard,
and if you're using a mac or pc.
