Welcome! Pianu works best with the latest version of Chrome.
You can also use Firefox and Safari, but a small plug-in is required.
It's quick and easy to install.
System Preferences -> Security Settings -> Allow Plugin
Once you've installed the plugin, relaunch your browser, and return to this page.
You'll see a small pop-up like so:
Click "allow" and you're all set!
You're almost there! Plug in your keyboard and click Detect.
looking for keyboard...
Easy Troubleshooting Steps
Relaunch your Browser
This fixes most connection issues.
Simply quit/close your browser entirely, and relaunch Pianu. You should now be connected!
Does your keyboard need a Driver?
Many MIDI keyboards - the popular Yamaha YPG-235 for instance - require a driver to first be installed on your computer to speak MIDI.
Your manufacturer's website is the best place to find your keyboards' corresponding driver (and google). Once installed, simply relaunch Pianu, and you'll be connected!
Chrome MIDI setting
In Chrome, click the padlock in the URL bar, and make sure that "MIDI devices full control" is set to "always allow".
A restart of your computer solves many driver issues that could have arisen during installation, and refreshes your operating system.
Verifying your keyboard
Open up Audio MIDI Setup to see a visual representation of your MIDI connection.
Applications > Utilities > Audio MIDI Setup > Window > Show MIDI Setup
Click "Test Setup" and play a few keys to verify your keyboard is connecting to your Mac.
We can verify your computer is recognizing your MIDI keyboard by going to the Device Manager.
Start > Control Panel > Device Manager
Your MIDI controller should show up in Universal Serial Bus Controllers or Sound, video and game controllers.
For further Windows MIDI diagnostic tools, here is a helpful tutorial using MIDI-OX.
Still not connected? We want to help!
Send us an email with the model of your keyboard, and if you're using a mac or pc.
We're feeling a strong connection!